111b Terms & Conditions — Know Before You Play

1. General Terms & Applicability

These Terms & Conditions constitute a legal agreement between 111b and its users. By using the 111b platform, you confirm that you have read, understood, and agreed to these terms.

These terms apply to all services, including the www.111b.onl website and the 111b mobile application. If you do not agree with any part of these terms, please refrain from using the platform.

111b is a legitimate gaming platform operating under an international license. We are committed to maintaining full transparency and to protecting the rights of our users.

2. Account Registration & Eligibility

To open an account on 111b, the following conditions must be met:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may hold only one account. If multiple accounts are detected, all of them will be suspended.
• The name, address, date of birth, and all other details provided at registration must be completely accurate.
• You are responsible for keeping your account password confidential. Your account must not be shared with anyone else.
• 111b may request verification documents at any time. Withdrawals may be held until the verification process is complete.

3. Bonus & Promotion Terms

111b regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are stated alongside the respective offer.

• The welcome bonus is available to new members only and can be claimed once per account.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Bonus abuse — such as claiming bonuses from multiple accounts or making fraudulent transactions — will result in forfeiture of all bonuses if detected.
• 111b reserves the right to modify, suspend, or cancel any promotion at any time.
• Terms for free spins and cashback bonuses will be stated separately in each offer.

In any bonus-related dispute, the decision of 111b shall be considered final.

4. Payment, Deposit & Withdrawal Policy

111b supports transactions via popular payment methods in Bangladesh, including bKash, Nagad, and other supported channels.

• KYC verification is mandatory for withdrawals. A copy of your national ID or passport may be required.
• The payment method used for deposits must be the same as the one used for withdrawals.
• If a suspicious transaction is detected, 111b may temporarily place the payment on hold pending investigation.

5. Gaming Rules

All games on 111b are powered by licensed software providers. Game outcomes are determined by a fair RNG (Random Number Generator) that is regularly audited by independent third parties.

• Each game has its own rules, which can be found in the game lobby.
• If a game is cancelled due to a technical error, all bets will be refunded.
• In Live Casino games, the dealer's decisions and game outcomes are final.
• In Sports Betting, if a match is cancelled, the stake will be refunded.
• Logging into the same account from multiple devices simultaneously is not permitted.

Any disputes regarding game outcomes must be reported to customer support within 24 hours. Complaints raised after this window may not be accepted.

6. Prohibited Activities

The following activities are strictly prohibited on 111b:

• Creating multiple accounts or using another person's account.
• Exploiting bonus fraud or system vulnerabilities to gain an unfair advantage.
• Using automated software, bots, or scripts to play games.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Harassing, defrauding, or abusing other users.
• Attempting to hack or gain unauthorized access to the platform's security systems.

7. Limitation of Liability

111b is committed to delivering the highest quality of service; however, our liability is limited in certain circumstances:

• 111b is not liable for games interrupted due to internet disconnection or server issues; however, affected bets will be reviewed.
• 111b is not responsible if your password or login credentials are accessed by another person.
• 111b will not be directly liable for delays caused by third-party payment gateway issues.
• 111b is not liable for any financial losses resulting from gaming decisions.

In any dispute, 111b will first seek to resolve the matter through friendly discussion. If a resolution cannot be reached, the matter will be referred to arbitration through the licensing authority.

8. Account Suspension & Termination

You may request account closure at any time through customer support. Any eligible withdrawal balance can be withdrawn before the account is closed.

• A self-exclusion request under our responsible gaming policy will result in the account being locked for a specified period.
• Bonus balances on accounts terminated for rule violations will be forfeited.
• Even after an account is closed, KYC documents and transaction history will be retained for a specified period.

9. Right to Amend Terms

111b reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified in advance by email or through a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. The latest version will always be available on this page.

10. Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please contact our customer support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Email: [email protected] (responses are typically sent within 24 hours).
• Common questions are answered in our FAQ section.

Once a complaint is submitted, our team will provide an initial response within 72 hours. Complex matters may require additional time to resolve.